D20n Privacy Policy – Data Protection & Management
We respect your privacy and are committed to protecting your personal information. This policy explains how d20n collects, stores, and uses your data securely in accordance with Malaysian law.
1. Types of Information Collected
D20n collects various types of information from users to ensure an optimal and secure betting experience, including:
- Account Information: Full name, date of birth, email address, phone number, and identity verification details required for registration and legal compliance.
- Device & Browser Data: Information about the device used, browser type, IP address, approximate geographic location, and login session details.
- Transaction Data: Records of deposits, withdrawals, and betting history in MYR for financial and audit purposes.
- Cookies & Tracking Technologies: Technical information that helps improve site performance and user experience, as well as targeted advertising where applicable.
- Usage Data: Statistics on user interactions with the platform for service analysis and optimisation.
2. How We Use Your Information
Your information is used for several key purposes to ensure our services run effectively and meet the required standards:
- Managing user registration and accounts.
- Processing financial transactions accurately and securely.
- Improving service quality and user experience through usage analytics.
- Complying with applicable legal and regulatory requirements in Malaysia.
- Making communication between users and d20n more effective, including important notifications and customer support.
3. Cookies & Digital Tracking
We use cookies to improve navigation, save user preferences, and collect visitor data. Cookies also help us understand browsing behaviour so we can deliver more relevant content and appropriately targeted advertising.
Users can manage cookie preferences through their browser settings, though disabling certain cookies may affect the functionality of some areas of the d20n platform.
4. Data Storage & Security
D20n is committed to protecting user information through rigorous technical security measures and procedures, including data encryption, access controls, and regular security audits.
Your information is retained only for as long as necessary to fulfil the purpose for which it was collected and to comply with applicable laws in Malaysia. Once the retention period expires, your data will be securely deleted or anonymised.
5. Sharing Information with Third Parties
D20n will not sell your personal information to third parties. However, we may share information with service providers who assist us in operating the platform, including payment providers, support services, and technology providers who adhere to strict security standards.
Any third-party sharing is governed by binding agreements, and we ensure your data is processed in compliance with Malaysia's privacy laws.
6. User Rights Regarding Data
You have the right to request access, correction, updating, or deletion of your personal data held by d20n at any time. To do so, you may contact our support team via the email listed in the footer.
Your request will be handled in accordance with relevant data protection legislation, and we reserve the right to decline requests that are unauthorised or unreasonable. If you have any privacy concerns, please let us know so we can take appropriate action.
7. Privacy Policy Updates & How to Contact Us
D20n reserves the right to update this Privacy Policy at any time. Any changes will be clearly announced on this page, and we encourage users to check back periodically.
For any enquiries or requests regarding data protection and privacy, please contact d20n support at the following email:
Your Data Protection Matters
Continue using d20n with complete confidence. For further enquiries, refer to FAQ or log in to your account today.